We’re Overheating – It’s a British Thing… Laptop Repair

We’re Overheating – It’s a British Thing…

As desktop computers become more the standard of the business and laptops, pads and phones become the standard territory of home users there are an increasing number of issues surrounding overheating, poor performance (laptop running slow) and damaged screens.

Most of these incidents require the support of a knowledgeable technician or your local IT Support engineer, but for those people who are more adventurous, some of these things can be sorted at home.

Now, I know I it may seem that I am doing myself out of business by telling you about laptop repair, but let me emphasize that this is very much for the logical, adventurous and well equipped hobbyist. But be warned – performing these repairs yourself will invalidate any warranty that you have with the manufacturer or retailer.

Tips for stripping down a laptop

  1. Unplug the power cable
  2. Remove the battery (if it is removable)
  3. Have a clear workspace to start with
  4. Use your phone or a digital camera to take pictures along the way so you know where things go
  5. Separate screws into “zones” and Sizes
    1. Zones = An area of the laptop that the screw came from
    2. Sizes = The length of the screw and/or the thread of the screw and also external and internal screws
    3. When separating screws it is useful to store them in small plastic or glass containers labelled with the zone or size information until you have built up experience
  6. If you don’t have an anti-static wrist strap then handle internal circuit parts by the circuit board edges

Laptop Repair tips

Some of the most frustrating things that you come across when you first start stripping down laptops to perform a laptop repair, have to do with the fact that “nobody told you it was like that”! What do I mean? Well if you have a CD or DVD drive on your laptop, then underneath the laptop, about the same depth in from the middle of the CD/DVD drive as the drive if wide (about 13cm or 5 and a quarter inches) there is a screw that secures the CD/DVD drive.

So to remove the CD/DVD drive eject the CD/DVD drive, turn the laptop over so you can access the underneath on a flat surface, unscrew that screw mentioned above and holding the CD/DVD drive by its inner most tray pull the drive out of the laptop (it will need a firm tug).

Another frustration in laptop repair, is that keyboards on laptops usually have one (sometimes more) screws holding them in place. The screw can usually be located on the underneath of the laptop (sometimes it has a tiny keyboard logo next to it), other times you will need to remove the covers or bottom plastics from the laptop to access the screw. Either way, trying to prize the keyboard out without removing this screw will result in a bent and broken keyboard.

Slow laptops

Two things in general slow laptops down and it is easy to decide which one is which. Locate the vents for the fan on the side of the laptop (looking into the vent you will see metal fins), if after say 30 minutes to an hour of use the area under the laptop becomes really hot (take care you can actually burn yourself in the worst cases), then the problem is of a physical nature. If that fan area is cool and no other area under the laptop is excessively hot then you have a malware or virus issue that doen’t require stripping the laptop down.

If however the area under the fan is really hot, then you have an issue where by the filter that the air travels through in the laptop has become clogged or the processor needs to be removed, cleaned, “re-seated” with new heat compound.

If you want to know more about that sort of thing then you need to check out the links on laptop repair that are highlighted on this page.

Desktops

The weather has been incredibly warm the last week or so and no doubt whilst some loved it others were not so keen on overheating; however, things are cooling off a little to bring the temperature more into line with what we overheatingare used to in the UK.

When the weather is like this our computers can act up a bit, although they certainly should handle the heat, unless they are in optimal condition they will start to overheat and shutdown.

On laptops you can usually feel how hot the bottom surface of the laptop is, with a PC it’s not so easy to tell, and for either of these devices, by the time they start shutting down on their own, the damage is already being done.

When we service a PC we usually unplug the PC, take the covers off and vacuum inside the main case as well as the Power Supply fans, this is a simple job that anyone can do with a little bit of patience and a screwdriver. If you want to do this yourself then make sure everything for the main case of the PC is unplugged and before you take the case side cover off. Generally, the sockets on the back of the PC are on one side of the case and it is the opposite cover that needs to be removed.

So, if the sockets on the back of the PC are on the left then it is the right-hand cover that needs to be removed.

If the PC still acts up and turns off on its own then you need to call us because it is overheating, that means it needs cleaning out and needs us to re-seat the CPU.

For a laptop that is overheating, the process is different, we would take the machine back to our offices where we could strip the laptop down before cleaning it and then reseating the CPU before rebuilding it.

All this takes a bit of time but if your PC or Laptop is running slow then we will collect it, perform the work and return it within 24 hours for just £40.00 inc VAT*

 

*NOTE: If you live more than 20 miles from our office then a call out fee may apply, typically this is £10 for a 70-mile round trip.
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