IT Support North Wales
The first Computer Support North Wales to offer a Pre-Pay Tickets range of IT support North Wales : Llandudno, Conwy, Colwyn Bay, Abergele, Rhyl, Holywell & Flint and Chester.
Although we are primarily about Computer Support North Wales and typically cover Conwy, Llandudno, Colwyn Bay, Rhos-On-Sea, Old Colwyn, Llandullas, Abergele, Town, Kimnel Bay, Rhyl, Dyserth, Meliden, Prestatyn, Holywell, Flint and Chester, we are able to work world wide because of our ability to use specialist remote desktop solutions that have our toolkit available to us online. What’s more, we can help physically on-site in over 36 countries around the world.
One way we have decided to offer our services is by Pre-Pay Support Tickets. Think of it much like a prepay phone or pay as you go phone. You top up with support tickets in advance and then use them as you need. Simple!
What are PrePay Tickets?
The vast majority of our business clients understand and acknowledge that Sentinel is the very best solution that they could possibly get as far as looking after their IT equipment and users is concerned. However, sometimes it is difficult to appreciate the level of service that Sentinel actually provides, it is complete peace of mind for a monthly fee.
The sticking point for a few businesses is the monthly fee. Although we monitor the systems 24/7 and have automated systems for repair of common issues as well as remote support for less common problems as part of Sentinel, the financial climate can be unpredictable and although you may be cash rich now it is difficult to say where the business will be in six months time.
Essentially you buy blocks of time that are used in 15 minute intervals. This covers phone calls, help desk issues, remote support and even on-site support (so long as you are within a two hour drive of our office) as and when required during normal business hours.
We provide remote access software and a host of facilities that are available only to contract clients and offer them on a Pay as You Go type of service.
Blocks of time – Computer Support North Wales
We have tried to keep things simple and make the available blocks of time and pricing attractive. Obviously the bigger discounts come with each step up in the amount of time you purchase.
Our standard pricing including VAT is £60 per hour, so each step up in hours pre-purchased represents a bigger saving.
- £100 for a 2 hour prepay ticket or £50.00 per hour (save £10.00 per hour) – This is the most popular deal on the page for home users and the least costly.
- £184 for a 4 hour prepay ticket or £46.00 per hour (save £14.00 per hour) – This is the most popular deal on the page for SMEs and is great value for money.
- £352 for a 8 hour prepay ticket or £44.00 per hour (save £16.00 per hour) – Another saving in hourly costs.
- £420 for a 10 hour prepay ticket or £42.00 per hour (save £18.00 per hour) – And remember you still get priority over people you have none pre-pay appointments.
- £600 for a 15 hour prepay ticket or £40.00 per hour (save £20.00 per hour) – The biggest saving available unless you take a Sentinel contract out with us.
If you wish to purchase more than 15 hours you can mix and match up to 25 hours but any more than that and we would suggest that you call us for a better quotation on the number of hours you wish to cover.
Best of All
There is a 5 year time limit on the usage of these hours providing you use 25% of your hours in the first year. (If you don’t use 25% of the hours in year one then you must use all of the hours within 3 years).
You may use the remaining hours in one year or 5 years – That’s it! Your labour price is locked in for that PrePay Ticket price.
Contact us by using the form Here.
Want to get started?
£100 for a 2 hour prepay ticket or £50.00 per hour (save £10 per hour)
£184 for a 4 hour prepay ticket or £46.00 per hour (save £56.00 per hour)
£352 for a 8 hour prepay ticket or £44.00 per hour (save £16.00 per hour)
£420 for a 10 hour prepay ticket or £42.00 per hour (save £18.00 per hour)
£600 for a 15 hour prepay ticket or £40.00 per hour (save £20.00 per hour)